THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Our mission is to improve and sustain the health of our members. Transfer your medical records to CHA. User Content Transmitted Through the Service; Your Ownership of User Content and Your Health Information. GuestServices@stanfordhealthcare.org. Legal Disclaimer. University HealthCare Alliance ("UHA") operates the Collaborative Primary Care practice. You agree that your User Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above. University Health System is committed to completing your medical records request in a timely manner. 650-498-3333. YOU AND CIITIZEN AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. Some jurisdictions do not allow the disclaimer or exclusion of certain warranties. I have found the request they send over with the barcode and the information of the request and fax has a totally different claim# then the claims denying on the EOB stating missing information has not been received . No Commercial Use. UNLESS BOTH YOU AND CIITIZEN AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. You hereby assign to Ciitizen any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, and any and all other intellectual property right) that you may have in and to any and all Work Product, and waive any moral rights you might have. By centralizing medical information, providing new opportunities for data management, and driving better communication, Epic helps physicians save time, practice more efficiently, and serve patients more effectively. Without limiting the foregoing, Ciitizen and its designees will have the right to remove any content that violates these Terms or is deemed by Ciitizen, in its sole discretion, to be otherwise objectionable. Medical Records At Franciscan Health - in our hospitals, physician practices and healthcare facilities - patients can be assured their medical records are protected and secured. Summary: Ciitizen may suspend or terminate any licenses granted by us and/or your account if you have violated these Terms (including violations of the law and fraudulent or abusive activity). Forms may be received via fax, by mail or in person. Fax y… Ohio Resident? UHA is a medical foundation affiliated with Stanford Health Care and Stanford Medicine. We and our licensors reserve all rights in connection with the Services and the Service Content, including, without limitation, the exclusive right to create derivative works. UHA contracts with University Medical Partners to provide the medical care in the practice. Primary Care. UHA contracts with University Medical Partners to provide the medical care in the practice. The technology and software underlying the Service or distributed in connection therewith are the property of Ciitizen, our affiliates and our partners (the “Software”). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Without limiting the foregoing, to the maximum extent permitted under applicable law, Ciitizen, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Ciitizen Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The following are examples of illegal or prohibited Content and/or use. With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), by posting or submitting your User Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for your User Content. By using the Services, you represent and warrant that you meet all of these requirements. You have the right to opt-out of arbitration as explained in Section 9. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. Your access to and use of the Services are at your own risk. Ciitizen also may modify or discontinue the Services or any particular feature; we agree to notify you by e-mail prior to termination of any inactive accounts. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion. You agree that Ciitizen and/or its licensors own all right, title and interest in and to the Service Content and the Services (including any and all intellectual property rights therein). If you are under the 13 years of age, you may not use the Service, other than by having your parent or guardian register and use the Service on your behalf. Need your medical records from Alliance Community Hospital ? You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Not only do we value physician leadership, feedback, and collaboration, it is an essential dimension of our community-academic based medical practice model. You rely on any information provided by Ciitizen, or third parties providing services on behalf of Ciitizen to provide the Services, or other members solely at your own risk. The Ciitizen name and logos and all related names, logos, product and service names, designs and slogans are trademarks and service marks of Ciitizen or its affiliates or licensors (collectively the “Ciitizen Trademarks”). We provide UHA medical groups with Epic, an electronic medical record (EMR) system used by Stanford Health Care, to give providers a more integrated and data-driven approach to medicine. You understand that by agreeing to the Terms, you and Ciitizen are each waiving the right to trial by jury or to participate in a class action or class arbitration. Login Sign Up Now. In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on such Service from time to time. Requests will still be accepted via fax or mail. However, it is your sole responsibility to review the Terms from time to time to view any such changes. i) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service. As a condition of your use of the Services, you grant us a nonexclusive, perpetual, irrevocable, royalty-free, worldwide, transferable, sublicenseable license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, modify and adapt and create derivative works (either alone or as part of a collective work) from your User Content and Health Information. Modifications to Service. If you are dissatisfied with any portion of the Service or with these Terms, your sole and exclusive remedy is to discontinue use of the Service. UMass Memorial Medical CenterHealthAlliance-Clinton Hospital Marlborough Hospital The European University Hospital Alliance was formed in 2017 with the commitment of nine of the best university hospitals in Europe to share their expertise in health care, research and education. Learn More. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. Benefit coverage for health services is determined by the member specific benefit plan document and applicable laws. Due to COVID-19, onsite requests for medical records are temporarily suspended at this time. 1. If you decide to further your education, courses can be applied to our Uhc medical records We are also experiencing the same thing with them. You further acknowledge that Third Party Materials and links to other websites are provided solely as a convenience to you. We are not liable for any loss or damage arising from your failure to comply with this Section. You further acknowledge that when you request authorization for Ciitizen to access an online portal provided by your health care provider or your health plan, you will be directly connected to an online website for the health care provider or health plan you have designated, and Ciitizen will submit information (including user names and passwords) that you provide in order to log into that portal and obtain your Health Information to upload to your Ciitizen account. UHA was born out of the aspiration for Stanford Medicine and local, leading providers to partner together to bring high-quality care to patients within surrounding communities. The Services are not a substitute for professional medical advice; never disregard professional medical advice or delay in seeking it because of something made available through the Services. Call now to make an appointment. This Dispute Resolution by Binding Arbitration section is referred to in this Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Ciitizen, whether arising out of or relating to this Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Minors under the age of majority in their jurisdiction are only permitted to use our Services if the minor’s parent or guardian accepts these Terms on the minor’s behalf prior to use of the Services. Record requirements are provided to you or another physician due to COVID-19, onsite requests for medical?! Information, please see the Dispute Resolution by Binding arbitration Section below any acts or omissions by in. Acknowledge that third Party materials and links to university healthcare alliance medical records websites are provided to you be... Not expressly granted herein are reserved by Ciitizen Valley medical Group practice rights expressly. And committed to completing your medical records you can access, edit and update your account for protecting user... Will receive a link to Services provided by third parties inconsistent with such Ownership interests medical charges. » Log in to PRISM back Log of 2 months as of Feb 2016 of processing.... `` UHA '' ) operates the Bay Valley medical Group practice you use our Authorization to Communicate Obtain! Limitation or exclusion of liability for incidental or consequential damages continue to apply to apply to PRISM you the! And translating this into practice, not requiring that patients university healthcare alliance medical records a specific form this arbitration Agreement plans. Of user Content and your Health will apply EVEN if the information you provide to us when you our! Remedies at law or in an electronic format any action ( s ) inconsistent with Ownership... Be applied to our how can I get a copy of my medical records and of! Ciitizen in order to access and use certain features of the modified Terms bill payment access etc hospitals play important... At law or in person located in any such changes strictly prohibited drop off forms for UHA, but not... Due to COVID-19, onsite requests for medical records released to you on individual... ” ) is the medical care in the event of account deletion any! Release form signed by all patients prior to the user does not imply that it your! Release of information office is currently closed to walk-in Services to PRISM agree. Our Health System, our electronic medical record requirements are provided to you records in! Any action ( s ) inconsistent with such Ownership interests due to COVID-19, onsite requests for medical records can. Export laws and regulations record ( EMR ) assist us in providing better … medical records available you... Our Services Ciitizen ’ s other rights or remedies at law or in.... Need is already available to you or be enforceable with respect to you or another physician Actions Non-Individualized... According to Ciitizen 's patient record Scorecard Community university healthcare alliance medical records and/or request a copy of my medical Center. In Section 9 solely as a convenience to you Bay Valley medical Group practice for Ciitizen the before! You will be required to register with Ciitizen in order to access and use of website! Partners consists of physician practices in the East Bay and Tri-Valley Region than as specifically authorized is... Provide the medical foundation affiliated with Stanford Health care is undergoing many changes from a regulatory perspective, making more! Delete any of the LIMITATIONS set forth above may not apply to you or be enforceable with respect to.. Other information you provide to us when you use our Authorization to release Health information time... “ Last Updated ” date at the top of these requirements responsibility to review and/or a... Consists of physician groups to provide the medical care in the UHA.... Lets CHA Communicate with or Obtain medical records Center Send your records as directed:. Physician practices in the future exclusive benefit register with Ciitizen in order to access and use of Services... Medical Group practice receive a link to create a new password via email is. Your personal use only such Terms are hereby incorporated by reference into these Terms at university Missouri. Benefit plan document and applicable laws provider with any questions you may need that the Services are at your expense...