[5] All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Auto Reload. Washington Metropolitan Area Transit Authority: Fares. SmarTrip & SmartBenefits. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Create a New Account. Deals and Discounts. OLD SmartTrip Card Number: 0 Fare value is stored on the card, and fares are automatically deducted each time you ride. I forgot my user name. Account Information. SmarTrip® for Seniors. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. That's our goal! All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. We will investigate the issue with your transit balance on your Apple Watch. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. SmarTrip® Store. Don't have an account? Auto Reload. The WMATA offers to let you set an auto-reload amount for your SmarTrip account. Purchasing SmarTrip. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. I forgot my password. -MG Security. AD. You must take two actions if you lose your SmarTrip ® card. Create a New Account. *DC Circulator is now FREE indefinitely. I didn’t use my card before March 18, and when I did, I had to… WMATA has also launched the new SmarTrip app in the App Store. SmarTrip® Q&A. Auto Reload. Payment Agreement. Both Metro D.C. and The Phillips Collection are pleased with the Van Gogh collaboration. (You should really do this anyway in case your card is lost or stolen). I Cannot Remember My User Name Or Password. Here's what's new at WMATA: SmarTrip Card Price Change. [25] WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. Auto Reload. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Submit. Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. Use your SmarTrip card immediately by adding money to your card at any Metro fare card machine or the WMATA website. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Metrorail and Metrobus SmarTrip See above Commuter Direct (a ticket by mail service) Order online through commuterdirect.com and pass(es) you have ordered will be shipped to you. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. Select the option that best describes your situation: I forgot my user name and password. From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. Deals and Discounts. Please provide the following information to create your account * Required Field. SmarTrip® Q&A. Need assistance? SmarTrip® Q&A. Auto Reload ensures that customers will never have to worry about reloading a SmarTrip again. I had added funds online on March 4. To continue the transition away from paper farecards, starting October 1, Metro is lowering the price of SmarTrip cards from $5 to $2, and will be available for purchase at SmarTrip vending machines and Metro commuter stores. From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. However -- and this is where I want you to tell me if I'm wrong -- the lowest the website will let you set your auto-reload amount is $20. You can register your SmarTrip® card to protect its balance. Step 1: – Log in to your SmarTrip® account and select your card. Adding Passes on your SmarTrip® card. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Security. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. ; To enroll (PDF) you can either complete the form or by logging into your WMATA account using the organization code i.e.W4Ru5E6y; To make a change to your monthly amount or benefit category, login to WMATA and … SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. Log In. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. TRANSIT INFORMATION; REPORT ISSUES; WMATA INFORMATION; TRAVEL INFORMATION 202.637.7000 TTY … You’ll also need a credit card, and you'll have to be willing to authorize WMATA to automatically charge this card on a recurring basis. Auto Reload. Step 3: – Choose which pass you would like to add to your card. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. Please read the Payment Agreement document carefully. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. Metro officially launched the feature today following a successful pilot program that included 150,000 customers. In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. 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